Legal
Privacy Policy
Last updated: 10 September 2026
1. Who we are
At Your Door Cleaning Service, LLC, operates this website and provides commercial, medical-facility and residential cleaning services. You can reach us at svanneid.sg@gmail.com or (845) 321-0826.
2. Information we collect
Contact details you submit through our booking or contact forms: name, email address, phone number, business name and service address.
Service details: property type, square footage, room counts, urgency, frequency and any notes you choose to share.
Technical data: basic analytics such as pages viewed, browser type and approximate location, collected to keep the site working and improve it.
3. How we use your information
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To respond to enquiries, prepare quotes, schedule crews and deliver the services you request.
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To send service-related communications such as confirmations, reminders and invoices.
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To meet legal, insurance and accounting obligations.
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We do not sell your personal information, and we only send marketing messages if you have opted in.
4. Sharing
We share information only with service providers who help us operate — for example scheduling, invoicing or email tools — and only as needed. All are required to protect your data. We may also disclose information where required by law.
5. Confidentiality on site
Our crews sign confidentiality agreements. For medical facilities we follow patient-privacy protocols, and for hoarding or estate work we treat the property and its contents as strictly private.
6. Retention
Enquiry records are kept for up to 24 months. Client service and financial records are kept for as long as required by tax and insurance rules, then securely deleted.
7. Your rights
You may request a copy of the personal information we hold about you, ask us to correct or delete it, or object to certain uses. Contact us and we will respond within the timeframe required by applicable law.
8. Changes and contact
We may update this policy; the current version is always published here. Questions or requests can be sent to svanneid.sg@gmail.com or (845) 321-0826.